Red Flags that Could Indicate Less-Than-Stellar Service
As you investigate various carpet cleaning services in Virginia Beach in hopes of finding the best carpet cleaner for the job, keep the following warning signs in mind:
Unprofessional attire and unmarked vehicles.
When hiring a professional carpet cleaner, you want to trust that your carpet is in the hands of someone who is knowledgeable and experienced. If you were comfortable with an amateur cleaning your carpet, you could likely do it yourself. Therefore, it’s worth considering how the technicians present themselves and transport their equipment. Clean branded uniforms and well-maintained company vehicles can indicate that the technicians are proud of their work and the company’s reputation, and are confident in their ability to deliver quality results.
Flat rates or quotes devoid of details.
When it comes to getting a quote from a carpet cleaning company, it’s important to consider several key factors, including the size of the area to be cleaned, the current condition and severity of stains, and the level of foot traffic. If a company only offers a flat price or doesn’t ask about the specifics of your request, it’s a red flag. The best carpet cleaners will provide a quote that takes all of these factors into account and clearly outlines the services that will be provided. This sets clear expectations and ensures that you know exactly what to expect from the cleaning visit.
A lack of reviews and testimonials.
It’s useful to be able to learn about the experiences of a company’s previous customers, either through testimonials provided by the company or through online reviews. If a company is unwilling or unable to provide testimonials, only offers anonymous ones, or lacks recent online reviews, it’s a sign that you should be cautious. These types of red flags may indicate a lack of transparency or a history of poor customer satisfaction.
A Carpet Cleaner You Can Trust
Looking for a reliable carpet cleaning company in Virginia Beach? Look no further than Southside Chem-Dry! We place a premium on transparency in our cleaning methods, and we take great care to explain them in plain language that’s easy to understand. Our technicians are proud to serve homeowners in Virginia Beach, and they demonstrate this pride through the service they provide, their uniforms, and their vehicles. Additionally, our online presence is robust, featuring numerous positive reviews that attest to the professionalism and quality of service you can expect from our team.