CUSTOMER REVIEWS
Read what people in the area are saying about us.Leave us a Review!
We’d love to hear about your experience with Southside Chem-Dry. Please click on one of the icons below to submit a review on one of our local listing sites. We appreciate your feedback!
“Super quick and effortless process. They cleaned the carpets and helped give them more fluff. Professional and great service.”
“Love this place. They take care of your furniture as if it were theirs! You want this. And the fabric looks as if it was day 1 bought. Thanks Heather and your team for taking care of us in 2018 and again this year. I appreciate all you do especially with Covid – you take of your team and our family. And on top of it – they are woman owned!”
“Great service, good quality”
“Heather’s team is fantastic! I appreciate that I can call and schedule a convenient day and time, the team shows up exactly when they said they would, and Heather calls me after for invoice payment. Very seamless. In addition to my home, Heather handles all of my upholstery and carpeting needs in my rental properties. Highly recommend!”
“Great company!! It’s super easy and convenient to contact them and set up the appointment. They ask all the right questions to give you the best price based on your house/needs and not just a standard flat rate”
“Chemdry cleaned the carpets nicely! I felt like they were a good price, and I liked how the carpets dried fast!”
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“This is our 2nd time using Chem-Dry! They are efficient and professional! Their prices are very fair and reasonable! We will definitely use them in the future!”
“They did an excellent job! I would highly recommend them!”
“Southside chem-dry is the only carpet cleaning company I will use from now on. They did an amazing job cleaning my carpets!”
“I was really impressed by Heather and her crew. Heather fit me in at the very last minute. I contacted her Thurs, she had an opening Friday that I couldn’t take, but got me in on Sat. She even thought about me when she had a cancellation and asked if I was interested in moving my time! Did not bat an eye that I was also using one of her special coupons. Gave her as much detail about my home and square footage as possible. Price was as quoted. Lexus and Caleb were friendly, personable, arrived within window and got to work quickly. I had something to do and couldn’t stay but none of them had an issue with it. The crew left everything as if they weren’t even in there – clean, doors locked, lights off, and my newly purchased home finally smelled like my home, not like I just bought it from strangers. Carpet felt great under my bare feet. I’m incredibly neurotic about germs (ask any of my coworkers) and having things clean. I did not feel like I was in someone else’s germs or in their lives after Lexus and Caleb were done. They reassured me that they will make it feel clean and sanitized and it sure did. Smelled the freshness as soon as I opened the front door. Thank you all for your great service!”
“Came out within an hour to clean my carpets when my child got sick! Excellent customer service and did a fantastic job cleaning the stains completely gone!!”
“Tech arrived early and very friendly! Wonderful job! Deff recommend them!
“Lexus and Caleb did a great job! The carpet looks much cleaner compared to another carpet cleaners we have usd.”
“Awesome service. Very accommodating with appointment times needed. The cleaning jobs have been superb. All of my clients have been very pleased with their service. Thank you!!! You can count on Southside Chem-Dry!!!”
“I chose ChemDry to clean my carpets mainly because they are pet safe. I decided if they can drink what they clean the carpets with my cats and family can surely walk on it. Tyler came to clean 3 bedrooms, a hallway, large den, dining room and sofa. It only took him about 2 hours to complete the work. He was a very likeable and personable young man from the beginning. I enjoyed chatting with him throughout the time he was here. He happily talked about his family and Mother’s day gifts he had gotten for his wife. He takes great pride in his work and wanted to be sure I was happy with his performance. He also cautioned me about stepping from damp carpet to tile and linoleum in the kitchen and bathrooms – that it could be very slippery. I really appreciated this information because my 84 year old mother lives with us. It was a great experience and I will definitely use Southside ChemDry again for my cleaning needs. I will also recommend this company to friends and family. You might find a less expensive company – but remember – you get what you pay for. If you are looking for a company to clean your carpets, etc. — you cannot go wrong with Southside ChemDry.”
“Southside Chem-Dry was a great experience from beginning to end! Setting up the appointment was easy and my specific requests were addressed during the cleaning process. The cleaning team arrived on time and was very polite and professional. The extra time and effort they put into cleaning our carpets and furniture was greatly appreciated! I feel confident in recommending them to my friends and family!”
“I have used Southside Chem-Dry for many years. I have always been pleased with their service. The techs are professional and always provide quick, thorough service. Heather provides the quality customer service that a small business should.”
“I found Southside chem-dry online, and Heather was so nice and helpful I went with them immediately. They came out promptly, and the team managed to get stains out I’d spent hours on. Very happy with their work and customer service!”
“I just had my carpets done and Tyler was phenomenal! He arrived on time, explained the process and removed a stain a competitor said would not be removed. Thank you! We will be back again.”
“Southside Chem-Dry did an amazing job. Tyler and Lexus were professional and very respectful. The job they did with the carpets were better than I could have expected. My stairs had seen way better days but after they finished cleaning them, they looked like new. I am definatly going to use them again in the future.”
“This company is great, their service is very very good. We have three dogs not sure if the carpet would come clean but they looked as good as new. I highly recommend Chem-Dry.”
“Southside Chem-Dry is the best. They have serviced my carpet for years because they are timely and reasonable, and the service technicians are thorough, polite and professional. My carpet is old and needs to be replaced but after a Southside Chem-Dry visit, it looks almost new.”
“The guys were on time, quick, and did a great job! We are return customers because of techs like Tyler and Lexus!”
“Definitely 5 stars! Not one complaint! They do a AWESOME job!!”
“I love Southside Chem-Dry. As an agent we are only as good as the team we have surrounding us. I refer and use Southside Chem-Dry personally and professionally. Their service is impeccable. I am able to have flexible appointment times to meet my customers needs. Also their staff is efficient, friendly, and accommodating. Their cleaning techniques allow customers to move in very quickly after the service because of the dry cleaning techniques they use. Also after the cleaning it smells like a breath of fresh air. I really appreciate the job this company does. I highly recommend this company. 10 stars!”
“I recently used their services a second time and they were just as wonderful as the first!! Their employees are polite and hard working. They listened to my specific concerns regarding my carpets and made the appropriate recommendations as needed. They were able to clean areas that I didn’t think would come clean. I highly recommend them!”
“I have been using Southside Chem Dry for 5 years and they always do a great job on my carpets and furniture. The dry time is amazing, everything is dry within an hour or 2. The staff is very friendly and knows their stuff!! I highly recommend using these folks only, thanks Southside Chem Dry.”
“The technicians were on time, very professional, explained all costs for cleaning, and left the house smelling very clean. The carpet was dry in about 2 hours. I will definitely use them again in about 6 months.”
“Great experience!!! Wonderful customer service!!! Cleaned our carpet and upholstery. Delivered on their promise and stand by their work. Would use them again for sure! Great Job!”
“The gentlemen called that they were on their way and arrived early! Terry and Tyler explained the procedure to me before they started any work, and answered all my questions. I will be using Southside Chem Dry exclusively from now on. My carpets look brand new and smell great! Thanks again Tyler and Terry!!! The Southside T’nT, they were dynamite!”
“We have used Southside ChemDry ever since we bought our home 8 years ago. We have been very pleased with their services. The staff has always been friendly and courteous. Our friends and family are always amazed how well our carpets look after living here for 8 years.”
“My two favorite things about them is that they are professional and affordable. It also doesn’t hurt that they are really good at what they do. I will definitely be recommending them to friends and family.” –Brent Allen Automotive
“Very friendly staff, on time, and affordable. Overall a great carpet cleaning experience! I would definitely recommend Southside Chemdry.”
“Thank you for the great job your staff Terry and Tyler did in cleaning my carpet. It is beautiful and certainly smells so much better. Every time I call you folks, the job is expertly done and with a smile. Your technicians Terry and Tyler were delightful. I will certainly use you again!”
“My husband bought me a new puppy last month and with a new dog came potty training the animal. I began to freak when she peed on my new carpet, being 5 month pregnant all I can focus on was the smell. I gave Southside Chemdry a call. They promptly sent a technician to my home. The tech explained the procedure to me. I could not believe it the smell was gone like it never happened. The tech knew his materials. He was friendly and polite. I will always use Southside Chem Dry for my carpet cleaning needs!!! Thanks guys you rock.”
“Called when on their way, on time, fantastic job getting up old stains, carpet was not soaked like other companies, no harsh smells, tech was very friendly – knew his job well and explained the process. I will definitely be using them for my rental property. Carpets look great – thank you! Heather was awesome to work with and I highly recommend.”
“I had a great experience with Southside Chem Dry. The carpets dried quickly and looked great. The techs were professional and very thorough and removed all spots on my carpets. I will use them for all of my cleaning needs in the future.”
“After a disgusting plumber’s accident, Southside ChemDry responded within 24 hours to clean my rug, chair and ottoman. The serviceman, Anthony, was courteous, professional, and efficient. Good customer service is hard to find these days, so this service was very refreshing. I highly recommend these guys for any cleaning!”
“LOVE CHEMDRY! The best part about the company is customer service and the owner Heather will go the extra mile to tailor or suit your needs.”
“My partner and I have used the services of Southside Chem-Dry for our carpet cleaning and upholstery cleaning services for several years now and have always been 100% satisfied with their level of customer service and cleaning results. So much so we recommend them every chance we get.Try them, you won’t be disappointed!”
“Price was good,carpets look great, and the staff was professional…We had an overall great experience.”
“The company was a pleasure to work with from the moment I called. The phone rep was very professional,the tech that came to my house did a great job and was very friendly. My carpets look brand new now!!!”
“Heather and her team at Southside Chem Dry are efficient, polite and professional, whether it’s on the phone or in person. Lexi is a consummate professional, always calling with an estimated arrival time and taking time to educate his customers about their cleaning options. Southside Chem Dry keeps our carpets and upholstry looking and smelling new, even with 4 kiddos and an 85 pound German Shepard.”
“They have been cleaning my carpets for 2 years now and do a great job. The technicians are always professional and my carpets always look brand new.”
“They did an awesome job!”
“Great product. Great service.” –The Kater Shop
“This is the second time we’ve used Southside Chem-Dry in a year. I REFUSE to use anyone else. Tyler and Caleb are thorough, knowledgeable, and friendly. We ask for them by name and continually call the office to compliment their service every time. Do yourself a favor, and request them, even though it’s clear to me anyone they send will be above the bar. Heather in the office will take care of you amazingly fast and make useful recommendations for whatever issues you have in your home. She recommended options I didn’t know were available. My expectations are definitely exceeded! Thanks Heather!”
“Very professional service. Been using Chem-Dry for many years and can’t compared to other methods that take forever to dry. I would higly recommend these guys” –DeckMaster Inc.
“Chem-Dry staff, from the first phone call, to the clean up, when the technicians finished their job was professional, courteous and all genuinely interested in my being satisfied with their work. I highly recommend them! Prices are competitive with the others shampooing companies in the area.”
“My family has used Southside Chem-Dry for over the past six years. They are always professional, attentive, and perform exceptional service when our carpets are cleaned. I would highly recommend them.”
“I had a great experience with Southside Chem-Dry this morning. They arrived on time and did an excellent job cleaning my sofa and dining room chairs and my 3 bedrooms and steps. Everything looks new and smells great. The techs were very professional and wore their masks the whole time and they were very conscious of social distancing. I will refer them to all my friends!”
“I had a great experience with Southside Chem-Dry! They were able to accommodate my schedule, showed up on time, and the service technicians were friendly, professional, and did a wonderful job! I was very pleased with the whole experience. Highly recommend!”
“Awesome and professional service. Ramon and Sterling showed up on time giving a courtesy call prior to coming. Prompt service leaving my condo that I am renting smelling fresh and free of the pet dander that was left by the previous renters. Definitely recommend anyone to use their services.”
“Southside Chem-Dry are my go to carpet care people now! They called to see if they could arrive early which amazed me. The 2 men that came in to clean the carpets were very pleasant and worked very proficiently around us as we were working while they cleaned the carpets. They did a fantastic job and our office smelled great after they left. Carpets were almost completely dry after a couple of hours. There were a couple of stains I was wondering if would come up and it they are no longer there! I would definitely recommend them!”
“I continue to use Southside Chem-Dry as my preferred carpet cleaning provider. I am always satisfied with the results. My carpets are noticeably cleaner, fresher, and it really helps with our allergies. The cost is such a great value.”
“Love Southside Chem-Dry! I’ve been using them for several years now. They do amazing work on furniture and carpets. Lexus has been my go to every single time! Thank y’all so much!”
“Great experience! Very clean carpet as a result and great techs! Dries very quickly and all of the stains came out.”
“Southside ChemDry is a very professional and affordable carpet cleaning company on the Southside. The appointment setting was easy and the technician knew what he was doing. I recommend using them for home and commercial needs.”
“Outstanding workmanship. It’s obvious the technicians take pride in their work. They were able to remove a stain that has survived two previous “professional” carpet cleanings from other companies, and several spot cleanings. Today that stain is gone! Great company, I highly recommend them. You can’t ask for better service…”
“Professional, courteous, affordable, reliable company!”
“Excellent company with great work. I recommend them!”
“Great service. I feel like a part of the family.”
“I had a last minute scheduling conflict and Heather was more than willing to help! She called other clients and was able to switch time slots for us.
Lexus & Travis got here punctually, and ready to tackle our giant sectional with a million pillows and two ottomans. They did a very thorough and timely job all while being very personable and professional. Southside Chem-Dry will definitely have our business in there future.”
“Whenever I need carpet or rugs cleaned I always call Southside ChemDry. They are quick, reasonable and my rugs look brand new!!! Great job Tyler and Rob!”
“I used this company today for furniture and carpet cleaning and they far exceeded my expectations. Everything looks practically brand new and it smells wonderful. I will use them all the time now, Southside Chem Dry is my go to cleaner.”
“I’m very picky about who gets my business and who I write reviews about. I can honestly say that Heather and the crew she sent out – Lexus and Caleb – were great. Friendly, personable people. Had to run out and get something done. Heather had no issues with me leaving the crew. I had no problems with lights on, doors unlocked or anything out of place when I came home. The guys left everything clean and just like they hadn’t even been there. I just bought the house and there was a weird musty smell to it…something that made me feel like it wasn’t home. Very different feeling when I came home tonight! Give them a try. You will not be disappointed. Hope to see them again soon!”
I have used this company for 5 years now and have always been so happy with the results. Every time I call them, Heather, gets me scheduled right away and always works around my busy schedule. The techs are so professional and just do a great job. There are other Chem Drys in my area but Southside Chem Dry is the BEST! Give them a call, you will not be disappointed.
“I found that there were many ChemDry’s in my area. Southside Chem-Dry is the one for me every single time. My dog had a ball peeing in my house while I was out of town. Heather was very pleasant to talk and I booked the appointment with her. She sent me Tyler who did a marvelous job in removing all the urine and the odor. He was very impressionable and made me very comfortable about a disgusting position my dog had put me in. Now I have set up every 4 months to have my carpets cleaned. Thank you Southside Chem-Dry!”
“Southside Chem-Dry is a wonderful carpet cleaning business. I have had others but none have came close to the professionalism, attention to detail, ease of appointments and price. I’m so thankful I found them to help keep my house clean despite kids, animals and the normal house hold dirt. They truly are a leader among many carpet cleaning businesses.”
“I had an awesome experience with Southside Chem-Dry and I feel the need to share it. First, the technicians arrived at my home right on time, how often does that happen? Usually never. Second, the two technicians that were dispatched to do my job were extremely professional and very personable. They honestly made me feel like I was their only customer and all of their attention was focused on me. This was absolutely the best customer service, all around, that I could ever ask for. But not only was the customer service outstanding, the resulting work was spectacular. I have had a stain from who knows what, smack dab in the middle of my hallway since I bought the house. I’ve had my carpets professionally cleaned twice, with personal spot cleaning of my own with a portable carpet cleaner in between. That stain lived through it all. Well, after Southside Chem-Dry’s visit today, that stain is long gone! I couldn’t believe my eyes when I saw that tough stain had finally been beat. The rest of the carpet looked great as well. I highly recommend Southside Chem-Dry. You won’t be disappointed!”
“Had a pet stain a sofa with feces. After cleanup and recommendation from Young’s Upholstery, they said a deep clean would be better to save the fabric and they recommended Chem-Dry. They were quick to respond and get to my home the next day. I was called the appointment day and updated to the arrival time. That was very helpful and worked great. The two technicians arrived and told me how they were going to clean the entire sofa. Three large seat cushions and three back cushions. Plus the rest of the sofa frame.They were professional, worked quickly and were very polite. They finished up and showed me what work was done and we took care of payment on the spot. They are a great service and good value, I would use them again”
“These people are the best. My carpets look so good and smells great. They got my high traffic areas out that I thought was impossible. The tech was so friendly and professional and took a lot of time on cleaning my troubled areas. I recommend this company to anyone looking for a great cleaning job. Also, the carpets dried very quickly, not like steam cleaning, I have had in the past where the carpets are wets for days.”
“Southside Chem-Dry was amazing. I have two teenage children and a toddler and my furniture was destroyed with soda and juice stains. My furniture was only a year old and looked as if it was about ten years old. The technician was very friendly and did an amazing job. He got my furniture looking back like it did when we first purchased it. I will continue to use ChemDry and only ChemDry for my carpet and upholstery needs!!”
“I have been using Southside Chem Dry for a few years and they always do a great job. I love their quick drying time and their professionalism. I have 4 kids and my carpets look brand new after my cleaning. Heather is great to work with and I like that I always get the same techs and that is so helpful because they are familiar with my house.”
“Fantastic service!! I have used them multiple times and they’re always out quickly and do a beautiful job on my carpets!! Highly recommend!”
“I used Southside chem dry for the first time last week to clean my entire house. I have 3 young children in my house and didn’t think it was possible to clean up some of the stains they left behind but I was extremely impressed at the outcome. Not only did all of the stains (markers, make up, nail polish) disappear but it didn’t cost me as much as others charged in the past. Now that I know what a great deal and excellent service I can get, I will get my carpets cleaned more often. Thanks to the professional and knowledgeable tech for treating my home as if it was his own.”
“The company did a great job. My carpets look amazing. The 2 techs that were sent out were very professional and thorough. They got spots out that had been hanging around in my carpet for years. Price was very good too!!”
“I was very impressed talking to the owner about the process ChemDry uses. The technician was able to come out the next day, called to let me know he was on his way to my house. He carefully wiped off any overspray on the baseboard. I had very dirty traffic areas so they took longer to dry (about 4 hours), but that is much shorter time than my last cleaning from another company that took 24 hours to dry – with fans! I already scheduled another cleaning in 6 months. I highly recommend this company.”
“I was extremely happy with Southside Chem Dry’s services. I have very light-colored furniture and area rug that had a lot of stains and spills. I didn’t think anyone would be able to get those pieces clean, but Southside left them in fantastic condition! The stains and spots were gone. I couldn’t believe it. The young man that came to my house was friendly and professional. I would highly recommend Southside Chem Dry.”
“The service exceeds expectations and carpet looks and smells brand new. I will always use Chem-Dry for all of my cleaning needs.” –Old Dominion Chem-Dry
“I tried Southside Chem -Dry for the first time today. The tech was right on time and he was very polite and courteous. He did a terrific job, even on some heavy traffic areas that now look spotless. Plus it cost me less than other carpet cleaners who didn’t do nearly as good a job. I’ll be a loyal customer from now on.”
“Southside Chem-Dry was excellent, punctual, efficient and reasonably priced. Their technicians were friendly and detailed, and careful with our furniture and fixtures. It was very pleasant working with them.”
“What impressed me with Southside ChemDry was the responsiveness to my need for next-day service. Also, the one-man crew took much care with my furnishings and my floors. He was patient when I found more chairs to clean in the house and struck a good bargain. I would use them again when needed.”
“I am very happy with the clean of my carpets. The tech was friendly and very helpful. The carpets look great.”
“Southside ChemDry did an outstanding job on cleaning my carpets yesterday. I have them coming back to do my furniture next week.”
“My carpets are very clean. They took their time on all of my concern areas and all of my stains came out. The carpets look and smell good.”
“I had Southside Chem Dry out to my house this week to clean carpets and furniture and they did a great job. The techs were polite and very attentive. I am now a big fan of Chem Dry versus the steam cleaning.”
“I had my carpets cleaned this past week and the 2 techs did a great job. They were friendly and very helpful. My carpets look great and smell good.”
“The company was very professional and did an outstanding job on my carpet.”
“We love the Chem-Dry experience and we’d recommend it to everyone. Our carpets look great and they dried super fast, which was really nice since we operate a business with daily foot traffic!”
“Rarely do we use services we aren’t familiar with. However, having carpeting for the first time in many years, we called Chem-Dry for their carpet cleaning service. We received a reminder call in advance and a call from the technician to let me know when they would arrive. They were prompt, courteous, thorough and did a great job. I will be calling again. Thanks Tyler and Caleb!”
“This is a great carpet cleaning company. Heather, the owner, is a class-act and you can tell that she really cares about her customers. She and her team deliver a solid service that works. Highly recommended!” –Kite Media
“Favorite part about the experience was that they do FREE price estimates when you call! Love that their products are Eco-friendly!” –Thompson Long Range
“The gentleman, Brian, who came and cleaned our carpets was wonderful, professional and friendly. You just don’t find service like that much anymore. He did a wonderful job and I will call them again for my cleaning needs.”
Service Area:
We provide residential and commercial carpet, upholstery, tile & grout, and area rug cleaning services as well as pet urine removal and water damage restoration services throughout the Virginia Beach area including Norfolk, Chesapeake, Virginia Beach & Portsmouth.
Southside Chem-Dry
Virginia Beach Carpet, Upholstery, Area Rug,
Tile & Grout Cleaning
Call for A Free Estimate:
(757) 471-0087
Hours: Mon-Fri 8am-5pm
Sat: 9am-12pm
Get In Touch:
*Based on results of studies conducted by independent laboratories of Chem-Dry’s Hot Carbonating Extraction process. Allergens tested were dog and cat dander and dust mite allergen. All bacteria results include use of sanitizer. Figures are an average across multiple homes. Hard surface bacteria tests were based on independent lab testing associated with EPA registration #s 84683-3-74771 and 70385-6; sealed stone and VCT surfaces were evaluated and bacteria tested include salmonella, influenza and E. coli.